Frequently Asked Questions
Everything you need to know about bringing curated art and design into your home.
What is the typical shipping timeline for furniture and large artworks?
Standard domestic shipping for furniture and large items typically takes 2-4 weeks. Each piece is carefully crated and handled by white-glove delivery specialists to ensure it arrives in pristine condition.
Do you offer international shipping?
Yes, LES Collection ships globally. International shipping rates are calculated at checkout based on the dimensions of the piece and the destination. Please note that customers are responsible for any applicable customs duties or taxes.
What is your return policy for vintage and one-of-a-kind items?
Due to the unique and often fragile nature of our curated vintage collection, these items are considered final sale. We provide detailed photography and condition reports to ensure you are confident in your selection before purchase.
Are the items on your site authentic and verified?
Every item in the LES Collection is meticulously vetted by our curators. We work directly with contemporary artists and reputable vintage dealers to guarantee the authenticity and provenance of every piece we sell.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's portal. For white-glove deliveries, our logistics partner will contact you directly to schedule a delivery window.
Can I request a custom commission from one of your featured artists?
We often facilitate custom commissions for our clients. Please contact our concierge team with your specific requirements, and we will coordinate with the artist to discuss feasibility, pricing, and lead times.